Why Red River Paddle? Being a relatively new store (established in 2015) we wanted to bring our own flavour of what an online SUP store should be. Our focus is in 3 main areas:
Customer Service. We like to sum up our customer service as '6-star customer service'. It means striving to bring knowledge and information to the customer before, during and after the sale. Including questions asked while you are researching or after you have made the purchase, tracking numbers, follow-up to see how your board is doing and, if there are any issues, helping to resolve them.
Adding Value. Besides our rock-star customer service we offer the best prices on our boards and accessories plus free shipping on all boards across Canada. Not only that but if you would ever have any issues with your board, paddle, or pump we'll help you navigate the warranty process.
- Passion. We started Red River Paddle because we fell in love with stand-up paddleboarding. Moreover, we knew that because Canada is home to some amazing waterways, we could not keep this to ourselves and wanted everyone to explore our great country. We take this passion with us when we work with our customers and suppliers, when we find new products and when we hear about your adventures (or even start one or two of our own ;)
Where to go from here: